2 conflicts detected. Resolution suggested by Dispatcher.
Each item below has a reassignment that preserves the customer profile and keeps SLA intact. Apply, edit, or dismiss as you review.
Scanned 437 reservationsLast run 2m ago
Double-book240m overlap
8:30 PM ↔ 10:30 PM
res_2538e4b6Confirmed
Hourly as-directed
8:30 PM
in 131h 19m
2 Greentree Ln → The Polo Bar
Grayson Pierce
James O'Neill
vs
res_2585d1a3Confirmed
Broadway showtime
10:30 PM
in 133h 19m
121 North Ave → Music Box Theatre
Avraham Goldstein
James O'Neill
DISPATCHER · SUGGESTION
James's 8:30 PM run is projected to wrap at 2:30 AM — 240-min overlap with the 10:30 PM pickup. Reassign the second leg to James O'Neill (currently available, 4.96★, Yonkers). Customer profile is preserved.
Vehicle clash
5:00 PM ↔ 5:00 PM
res_2471a8b3On trip
Hourly as-directed
5:00 PM
208h ago
The Plaza Hotel → The Plaza Hotel
Lawrence Beckwith
Marcus Thompson
vs
res_2614c0f2Confirmed
Wedding captain
5:00 PM
in 751h 49m
The Beekman → Tribeca Rooftop
Anna Berliner
Carmen Diaz
DISPATCHER · SUGGESTION
Escalade veh_E1a8b2c1 is mid-route on res_2471a8b3 (The Plaza Hotel, projected drop 11:00 PM) but is also flagged for the 5:00 PM JFK confirmation. Move the second leg to veh_E2b5d9f7 (available, full-spec match) and notify Sergei of the vehicle swap.
RECENTLY RESOLVED
The board's been busy.
- Carmen ↔ Luca swap on res_2480 confirmed — Carmen on LGA, Luca rerouted to wedding captain.by Marco DeLuca · 18m ago
- Vehicle clash on Escalade E1 dissolved — JFK 6:30 PM moved to E2 (Sergei notified, accepted).by Dispatcher AI · 47m ago
- Underqualified driver flag cleared — Marcus T. completed Wedding Captain refresher cert at 2:14 PM.by Patricia Holt · 1h 35mago
- Double-book on res_2476 ↔ res_2479 split — afternoon Hamptons run reassigned to Diego.by Marco DeLuca · 3h ago
- Vehicle clash dismissed — second booking was a duplicate from the corporate portal (auto-merged).by Dispatcher AI · 4h 40mago
- Carmen-Luca night swap documented — written confirmation captured in audit log.by Marco DeLuca · 6h 50mago